Privacy requests
Request access, correction, deletion, export, or privacy review.
Privacy requests route to privacy@cloudforgeacademy.co.uk. This keeps data-rights questions separate from ordinary learner support, billing, and partnership enquiries.
Request types
Access to personal data linked to your learner account
Correction of inaccurate account, billing, or learner profile data
Deletion request where retention rules allow removal
Restriction or objection request about platform data handling
Export request for learner records, readiness evidence, or account data
Questions about privacy, cookies, lawful basis, or data retention
Privacy handling
Use the same email address associated with your learner or billing account.
You receive an acknowledgement with a reference ID after the form is accepted.
Privacy requests are reviewed within 30 calendar days unless a legal extension applies.
Identity checks may be required before account data is disclosed, corrected, exported, or deleted.
Do not send government identity documents unless the privacy team asks for them through a verified process.
Describe the request clearly: access, correction, deletion, restriction, objection, or export.
Privacy messages route to privacy@cloudforgeacademy.co.uk for separate handling from ordinary support.
Privacy form
Send a privacy or data request.
The form is pre-routed to privacy@cloudforgeacademy.co.uk. Include your account email and the type of request, but avoid sending sensitive documents in the first message.