Daskerel status
This page explains learner-impacting readiness in plain language. HMRC VAT registration is approved; Stripe Tax/VAT activation, invoice and accounting validation, DNS, lab monitoring evidence, and pilot results must still be confirmed before public paid launch.
HMRC VAT registration is approved, but live public deployment remains paused while Stripe Tax activation, invoice/accounting validation, DNS, and the remaining launch gates are finalised.
Action: Use test mode and owner review flows only until Stripe Tax, accounting, production domain, and controlled launch checks are complete.
Local and controlled test environments can be used for learner journey, feedback, content, and management review.
Action: Continue testing onboarding, lessons, labs, dashboards, and feedback before public launch.
Multi-provider lab routing is implemented, but production learner concurrency needs fresh monitoring evidence before broad launch.
Action: Run concurrency simulations and capture real provider telemetry during pilot cohorts.
Incident and status page process
Acknowledge the issue and affected service
Update mitigation and expected next update
Close with cause, fix, owner, and follow-up action
Urgent support: support@cloudforgeacademy.co.uk. Security reports: security@cloudforgeacademy.co.uk. Partnerships and employer escalation: partnerships@cloudforgeacademy.co.uk.